Privacy Policy

Last Updated: February 15, 2026

Welcome to Ebikes&More ("Company", "we", "us", or "our").
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products and services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Create an account
Place an order
Subscribe to our newsletter
Contact customer support
Fill out a form on our website

Personal Information may include:

Full name
Billing and shipping address
Email address
Phone number
Payment information
Order history

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type
Device type
Pages visited
Time spent on pages
Referring website

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide shipping and delivery updates
Communicate with you about purchases
Respond to inquiries and customer service requests
Prevent fraud and unauthorized transactions
Improve our website, products, and services
Send promotional emails (only if you opt-in)

We do not sell your personal information to third parties.

3. Payment Information

All payments are securely processed through trusted third-party payment processors.
We do not store or have direct access to your full credit card information. Payment providers handle your payment data in compliance with PCI-DSS security standards.

4. Sharing Your Information

We may share your information only with trusted service providers when necessary, including:

Payment processors
Shipping carriers
Fraud prevention services
Website hosting providers
Email marketing platforms

These partners are only permitted to use your data to perform services on our behalf.

We may also disclose information if required by law or to protect our legal rights.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences
Keep items in your shopping cart
Analyze website traffic
Improve website functionality

You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

6. Data Retention

We keep your personal information only as long as necessary to:

Provide our services
Complete transactions
Comply with legal obligations
Resolve disputes
Enforce our policies

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your data
Opt out of marketing emails

To exercise your rights, please contact us using the information below.

8. Email Marketing & Opt-Out

If you subscribe to our newsletter, you may receive promotional emails.
You may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email.

9. Data Security

We implement appropriate security measures to protect your personal information, including:

SSL encryption
Secure payment gateways
Restricted administrative access

While we take reasonable steps to protect your data, no internet transmission is 100% secure.

10. Children's Privacy

Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children. If we discover such data, it will be deleted promptly.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Ebikes&More
2133 NW 6th St
Gainesville, FL 32609
United States

Email: contact@ebikesandmorellc.us
Phone: +1 352-373-6573